Marking Your Child As Absent

Seven steps
Step 1 – Log In to My Family Lounge

Click the My Family Lounge app and log in.

My Family Lounge app icon
Step 2 – Click on Bookings

Click on Bookings.

My Family Lounge home screen showing the Bookings icon
Step 3 – Select Your Service and Room

Select Main Service. This applies if your child attends more than one service.

My Family Lounge Bookings screen showing service selection

Then “Select Room”.

E.g. After School Care or Before School Care.

Step 4 – Select Your Child's Booking Day

Click on your child's permanent booking day.

Permanent bookings are indicated in blue on the calendar.
My Family Lounge calendar highlighting a permanent booking day
Step 5 – Mark Your Child as Absent

Check the details of the day and click “Mark Absent”.

My Family Lounge booking details screen showing the Mark Absent button
Step 6 – Acknowledge the Confirmation

A pop-up will display advising the day has been successfully marked as absent.

Click OK.

My Family Lounge absence confirmation screen
Step 7 – Check the Calendar

There is no separate confirmation, but the selected day will change from permanent booking (blue) to absent (orange) if you have completed the process correctly.

My Family Lounge calendar showing the selected day marked absent
The Bookings Team will receive a notification of the absence and no further communication is required.

For extended absences: If your child is absent for an extended period of time, you will need to select each day and mark them as absent individually.